Emergency Contacts
National Emergency Lines
Phone service 24/7
Dargebotene Hand
Dargebotene Hand provides the opportunity to talk with a person about anything, from everyday worries to acute crises.
Phone service 24/7
Chat service every day 10:00-22:00
E-Mail service
German, French, and Italian
Heart 2 Heart
The English service of Dargebotene Hand provides the opportunity to talk with a person about anything, from everyday worries to acute crises.
Phone service every day 18:00-23:00
English
Institute of Emergency Medicine
Emergency services of the University Clinic of Zürich.
Phone service 24/7
English, German
Kriseninterventionszentrum KIZ
Crisis intervention center, provides ambulatory and stationary psychological treatment in acute situations. Especially for depression, psychosis, suicidality.
Phone, E-Mail, in person service 24/7
German
General Services
Ärtztefon
Ärztefon provides professional medical advice for every non-emergency situation, and refers to the relevant service provider.
Phone service 24/7
German
Nightline
Nightline Zurich is an independent help-line from students for students of ETH, UZH and other academic institutions in Zurich. All requests are handled confidentially and anonymously.
Phone, Chat service every day 20:00 - 24:00
E-Mail service
German, refer to availability for other languages
BeWell.help
BeWell.help is a booking platform for therapies, coaching and counselling. "Whether leadership coaching, problems in the partnership, in raising children and more - BeWell.help offers you mental support and psychological help in every area of life."
Phone, Videocall, Chat, E-Mail, In-person counseling
Treffpunkt Nordliecht
Das Nordliecht ist ein Treffpunkt für Menschen mit psychischen Problemen. Ob mit oder ohne Psychiatrieerfahrung: Wer einen geschützten Raum sucht, ist hier am richtigen Ort.
Informal meetings
German
Psychological Walk-In
Die Walk-in-Sprechstunde an der Praxisstelle Psychotherapie richtet sich an Menschen, die unter psychischen Belastungen leiden und Information, Beratung und Entscheidungshilfen zu folgenden Fragen haben möchten:
- Wie sind meine psychischen Belastungen einzuordnen?
- Liegt eine psychische Erkrankung vor?
- Sollte ich eine Behandlung beginnen?
In person counseling
German
Schweizerische Gesellschaft
für Angst und Depression
"Die Schweizerische Gesellschaft für Angst und Depression ist die Informationsplattform und Anlaufstelle für Betroffene, Angehörige, Interessierte, Ärzte, Fachpersonen, Medien, Unternehmen und Politik."
- Wie sind meine psychischen Belastungen einzuordnen?
- Liegt eine psychische Erkrankung vor?
- Sollte ich eine Behandlung beginnen?
In person counseling
German
Angst- und Panikhilfe Schweiz
Hotline of the association Angst- und Panikhilfe Schweiz. Provides advice and guidance to issues with anxiety and panic.
Phone service (see schedule on website)
German
ETH
Psychological Counseling Service for Students
The counseling services are available to all students and PhD candidates at UZH and ETH Zurich. The sessions are confidential and free of charge.
In person counseling
German, English, French, Spanish, Dutch and Polish
AVETH Counseling
AVETH counseling is a peer group of experienced doctoral students and postdocs who provide completely confidential and independent advice on academic, administrative and personal issues.
E-Mail service
Psychological Counseling for ETH Employees
Scientific and technical-administrative employees who are facing mental health challenges can seek support at the Institute of Applied Psychology (IAP) at ZHAW. The IAP is an external service that offers advice/short sessions with a focus on guiding people towards solutions and resources. Sessions can be conducted anonymously, via phone or computer, or in person.
E-Mail service, phone service, in-person counseling
German, English
Coaching Service for ETH Students and PhDs
"Our counselling/coaching sessions are solution-focused. This means that they deploy a goal-oriented approach which activates your existing resources, strengthens your personal skills and promotes personal organizational ability. We bring relevant information on ETH Zurich’s range of degree programmes and legal foundations to the discussion according to your concerns."
In person counseling
German, English
VSETH Student Helpdesk
"Starting in spring 2022, VSETH Student Helpdesk will be a place for you to ask questions and talk about personal matters in a confidential environment. We listen to you and talk with you about personal, academic and administrative issues. We will not take any action without your permission during the whole process. We are here to support you during crucial times."
UZH
Psychological Counseling Service for Students
The counseling services are available to all students and PhD candidates at UZH and ETH Zurich. The sessions are confidential and free of charge.
In person counseling
German, English, French, Spanish, Dutch and Polish
AD(H)S-Kafi
"Das ADHS-Kafi ist ein Angebot für Betroffene (ob mit oder ohne Diagnose) und bietet Gelegenheit um sich beim Zmittag oder einem Kafi miteinander über das Studieren mit AD(H)S auszutauschen."ZHAW
PHZH
Psychologische Beratung
"Als immatrikulierte Studierende der PHZH haben Sie die Möglichkeit, bei ganz unterschiedlichen Anliegen psychologische Beratung in Anspruch zu nehmen."
ZHdK
Psychologische Beratung
"Die Beratungsstelle steht allen Vollzeitstudierenden und allen Angestellten offen. Die Beratungen sind bis maximal fünf Beratungsstunden kostenfrei."