Emergency Contacts

Dargebotene Hand

Dargebotene Hand provides the opportunity to talk with a person about anything, from everyday worries to acute crises.

Phone service 24/7
Chat service every day 10:00-22:00
E-Mail service

German, French, and Italian

Kriseninterventionszentrum KIZ

Crisis intervention center, provides ambulatory and stationary psychological treatment in acute situations. Especially for depression, psychosis, suicidality.

Phone, E-Mail, in person service 24/7


Institute of Emergency Medicine

Emergency services of the University Clinic of Zürich.

Phone service 24/7

English, German

General Services


Ärztefon provides professional medical advice for every non-emergency situation, and refers to the relevant service provider.

Phone service 24/7



Nightline Zurich is an independent help-line from students for students of ETH, UZH and other academic institutions in Zurich. All requests are handled confidentially and anonymously.

Phone, Chat service every day 20:00 - 24:00
E-Mail service

German, refer to availability for other languages

AVETH Counseling

AVETH counseling is a peer group of experienced doctoral students and postdocs who provide completely confidential and independent advice on academic, administrative and personal issues.

E-Mail service

Psychological Counseling for Employees

Scientific and technical-​administrative employees who are facing mental health challenges can seek support at the Institute of Applied Psychology (IAP) at ZHAW. The IAP is an external service that offers advice/short sessions with a focus on guiding people towards solutions and resources. Sessions can be conducted anonymously, via phone or computer, or in person.

E-Mail service, phone service, in-person counseling

German, English

Psychological Counseling Service for Students

The counseling services are available to all students and PhD candidates at UZH and ETH Zurich. The sessions are confidential and free of charge.

In person counseling

German, English, French, Spanish, Dutch and Polish

Coaching Service for Students and PhDs

"Our counselling/coaching sessions are solution-​focused. This means that they deploy a goal-​oriented approach which activates your existing resources, strengthens your personal skills and promotes personal organizational ability. We bring relevant information on ETH Zurich’s range of degree programmes and legal foundations to the discussion according to your concerns."

In person counseling

German, English

Psychological Walk-In

Die Walk-in-Sprechstunde an der Praxisstelle Psychotherapie richtet sich an Menschen, die unter psychischen Belastungen leiden und Information, Beratung und Entscheidungshilfen zu folgenden Fragen haben möchten:

  • Wie sind meine psychischen Belastungen einzuordnen?
  • Liegt eine psychische Erkrankung vor?
  • Sollte ich eine Behandlung beginnen?

In person counseling


Treffpunkt Nordliecht

Das Nordliecht ist ein Treffpunkt für Menschen mit psychischen Problemen. Ob mit oder ohne Psychiatrieerfahrung: Wer einen geschützten Raum sucht, ist hier am richtigen Ort.

Informal meetings